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Privacy Policy

Welcome to the terraapis.com website. Please read our personal data policy carefully. This policy applies when you register on terraapis.com, when you use our services to buy products from the online store but also when you just visit our site without making any purchases. If you have not done so yet, please read the Terms and Conditions which contain information about privacy as well as about the security of the systems used to operate terraapis.com. This personal data policy gives you all the information you need to understand how we collect and / or process data that may identify users of this site.

The company that manages the site www.terraapis.com is APIARIUM SRL (“APIARIUM”) having its registered office in Comuna Sacoșu Turcesc, 307361 Sat Uliuc, Nr. 282, Timiș, Romania, having the Serial number in the trade register J35 / 806 / 26.03.2013, Unique Registration Code RO 31414150 and the subscribed and paid-in share capital of 400 RON.

APIARIUM is registered under number 0024263 dated 03.11.2014 at the National Authority for Supervision of Personal Data Processing according to the requirements of Law no. 677/2001 for the protection of individuals with regard to the processing of personal data and free movement of such data, amended and supplemented and of Law no. 506/2004 on the processing of personal data and the protection of privacy in the electronic communications sector.

Everyone has the right to the protection of their personal data, therefore at APIARIUM we respect the privacy and security of the processing of personal data of each user who visits, registers and / or orders products from the terraapis.com website. APIARIUM has the obligation to manage in safe conditions and only for the specified, explicit and legitimate purposes, the personal data that you provide us about you, a family member or another person. We will apply a principle of strict necessity in the use of the data, as they are processed in good faith and are not stored for a longer period than is necessary to achieve the purposes for which they were collected.

For this reason, we have designed terraapis.com in such a way that the use of personal data will be kept to a minimum and will not exceed the purposes for which the data were collected and / or processed; We will not process personal data when we can offer you services only by using anonymous data.

The purpose of data collection is to: order processing, issue of fiscal documents of the transaction according to the law in force, economic and financial management, informing users / customers about the evolution and status of orders, evaluation of products and services offered, sending messages – commercial or administrative type (regarding changes in the site, user account, etc.), development, market research, statistics, human resources, tracking and monitoring of sales and consumer behavior, transmission of offers, promotions, advertising and marketing messages, regarding the activity of APIARIUM and of the third parties with which APIARIUM has relations of any nature (including commercial ones), as well as in the conditions of organizing the competitions for filling the vacant / temporarily vacant positions.

By filling in the data in the account creation and / or order and / or newsletter subscription form, you declare that you unconditionally accept that personal data be included in the APIARIUM database and you give your express and unequivocal consent that all such personal data to be stored, used and processed indefinitely territorially and / or temporarily by APIARIUM, their affiliates and collaborators for developing and / or carrying out the activities specified above. You also give your express and unequivocal consent that this personal data may be transferred by APIARIUM to its affiliates as well as to another / other entity in the country or abroad.

We have established that these entities will process personal data belonging to terraapis.com users, only for the purposes of organization and operation strictly related to the provision of services on terraapis.com, including here the sale of products.

These processors, mentioned above have been chosen by APIARIUM due to, but also including, their experience in processing personal data and offer us sufficient guarantees regarding compliance with the legislation on personal data processing (including technical security measures which regulates data processing). In the processing of personal data of terraapis.com users, the processors act only on the instructions of APIARIUM.


Some of the personal data processors are:

GLS Romania SRL or TNT Romania SRL, for purposes related to transport, delivery and return of products purchased from terraapis.com;
Infin – Research & Development SRL, for purposes related to hosting the terraapis.com site;
Your Account SRL, for purposes related to the provision of financial-accounting services;
Capital Financial Services S.A., to provide payment services according to the authorization of the National Bank of Romania number IEME-RO-0001 dated April 25, 2013.

In addition to the companies listed above, the information will also be made available to third parties for purposes related to the provision of the services requested by the user (for example, for purchase transactions).

The information requested in the case of online payments is subject to the terms of use of payment processors, and APIARIUM will not request or store any details regarding your card.


Personal data are processed, in particular, for the following purposes:

when you register on our site we will collect personal data (for example, name, surname, password, email address, etc.) through the registration form (My Account), in order to offer you services in terraapis.com and to send you our newsletter, when expressly requested; when you need customer service assistance, we will collect personal data (for example, first and last name, email address and password) for the strictly necessary purpose of providing you with customer service services. purchase of products on terraapis.com; when you purchase products sold on terraapis.com, we will collect personal data (such as personal details, email address, address, credit / debit card numbers, bank account, tax code and phone number) on the order form only in order to sell the products you ordered;
when you need technical assistance, we will collect personal data to provide you with information on web browsing, browser compatibility and viewing or uploading tarraapis.com web pages; when you create my List of preferences, we will process personal data in order to customize our services for the purchase of products on terraapis.com.

Personal data is processed largely by electronic means and, in certain circumstances, through paper, such as when it is necessary to process personal data to prevent fraud on terraapis.com. Personal data will be stored in a way that allows APIARIUM to identify you for the period necessary for the purposes for which the data was collected and for further processing, in any case, in accordance with applicable law.

Personal data will not be disclosed to third parties for purposes not permitted by law or without your explicit consent. Personal data may be disclosed to third parties when an order needs to be processed. For example, personal data is disclosed to the bank where APIARIUM has an open account, for the provision of electronic payment services at a distance, using credit / debit cards when you purchase a product on terraapis.com. Moreover, the data may be disclosed to the police or to the judicial authorities, according to the law and to a request made by / by such entities, for example, if APIARIUM needs to prevent fraud on terraapis.com (anti-fraud services).

Data processors will also have access to your personal data as mentioned in the previous section for the specific purposes set out in their content. In all of the above conditions, consent to the processing of data is not required. Your personal data will not be transferred abroad to non-EU countries that do not provide an adequate level of protection for individuals. To the extent necessary, however, for example to provide services or to execute a contract for the sale / purchase of products, personal data will be transferred to such non-EU countries only after the execution of specific contracts between APIARIUM and such entities, in accordance with applicable laws and regulations.

We would like to inform you that APIARIUM processes the personal data of its users for purposes that are strictly related to the provision of services on terraapis.com, the execution of contracts related to the sale / purchase of products on terraapis.com and, after receiving your consent, to send you information or new business initiatives, which are strictly related to the activities and services of the site. APIARIUM processes personal data for direct marketing purposes, including by email, only after receiving your consent.

APIARIUM may have access to third party personal data, which has been submitted directly by users, for example, when a user has purchased a product to be sent to a friend, when the user who pays for the product is different from the beneficiary of the product, or when a user wants to recommend to a friend a service or a certain product on terraapis.com. In all of the above cases, please ensure that you have received the approval of these individuals before disclosing their personal data and ensure that you inform them of this personal data policy; you will be solely responsible for the disclosure of information and data about such third parties, if you have not provided them with their express consent, as well as for any improper and illegal use of the information. In any case, APIARIUM must fulfill the obligation to inform the third parties required by law and, when necessary, will request their express consent to register in its database the personal information of the indicated user.

The communication of your personal data to APIARIUM (in particular, your personal data, email address, address, credit / debit card numbers, bank account and telephone number) are necessary for processing your order for the purchase of products on terraapis.com, for the provision on request of other services offered on the website or when personal information is needed to fulfill our obligations under the law or regulations.

Refusal to provide APIARIUM with the personal data necessary to achieve the above purposes may limit APIARIUM in processing orders for the purchase of products sold on terraapis.com, in providing other services available on terraapis.com, such as relationship services with customers, sending newsletters, using the My Preferences List section or fulfilling obligations required by law and other regulations. Therefore, the fact that you did not provide the requested data may, in some cases, be a legitimate and justified reason why we will not be able to process your orders for the provision of services or the purchase of products sold on terraapis.com.

Disclosure of other personal data to APIARIUM, other than those necessary to fulfill legal or contractual obligations or to provide the requested services is, on the contrary, optional and has no effect on the use of the site, associated services or the purchase of products from terraapis.com (for example, if we ask you for your favorite type of honey).

In certain circumstances and if necessary, we will inform you accordingly, if the personal data requested by APIARIUM are mandatory or optional. We will emphasize whether data completion is mandatory or optional by marking with an appropriate symbol (*) for the information that is mandatory. Failure to provide optional data will not imply any obligation or disadvantage for our users.

By reading this information, you have taken note of the fact that, according to Law no. 677/2001, each user benefits from the right of access, intervention on data, the right not to be subjected to an individual decision and the right to go to court in case of violation of the rights guaranteed by Law no. 677/2001. You can exercise, free of charge, the following rights: once a year, to confirm that your personal data are or are not processed; to intervene on the personal data transmitted; to object to the processing and to request the deletion of personal data concerning you, for justified and legitimate reasons related to their particular situation, except for the situations provided by law. Everyone has the right to object, free of charge and without any justification, to the processing of his / her personal data for direct marketing purposes. To exercise these rights, please send us a written request, dated and signed, sent to the company: APIARIUM, Comuina Sacoșu Turcesc, 307361 Sat Uliuc, Nr. 282, Timiș, Romania or by email: office@apiarium.ro.

However, it should be specified that, in accordance with the provisions of the legislation in force, personal data cannot be deleted from the financial, fiscal and management documents issued by the company, these processing being mandatory, and Law no. 677/2001 provides for the exclusion of the right of opposition in this case. Please inform us as soon as possible about the modification of your data, in order to ensure that they are accurate, up-to-date, relevant and complete.

APIARIUM undertakes not to make public databases containing information on personal data. Personal data may be provided to the Prosecutor’s Office, Police, Courts and other competent bodies of the state, based on and within the limits of legal provisions and as a result of express requests.

Users of personal data are instructed on the importance of maintaining their confidentiality, as well as the risks involved in the processing of personal data. In order to maintain the security of the processing of personal data, we have prohibited, first of all, the use by users of any software that does not come from verified sources. We have taken security measures to protect personal data against accidental or unlawful destruction, accidental loss, alteration, disclosure or unauthorized access, and against any other method of data processing that does not comply with our Privacy Policy. However, APIARIUM cannot guarantee that the security measures adopted to protect the website, data and the transmission of information regarding terraapis.com will prevent or exclude any risk of unauthorized access or loss of data.

It is recommended that your internet terminal be equipped with software that protects the transmission / reception of data (such as up-to-date antivirus systems) and that your internet service provider takes appropriate measures to secure the transmission of data over the network would be, for example, firewalls and anti-spam filtering).

terraapis.com contains links to other websites that may not be related to terraapis.com or APIARIUM. APIARIUM does not control or monitor these sites or their web content. APIARIUM will not be held responsible for the content of these websites and for the rules adopted by them regarding the confidentiality and processing of personal data while visiting these websites. Please pay special attention when you connect to these websites through the links provided on terraapis.com and read carefully the Terms and Conditions of Use, as well as the privacy policies.

terraapis.com’s personal data policy does not apply to third party websites. terraapis.com provides links to other sites, exclusively to help users in their searches, in web browsing activities and to allow links to other sites on the Internet. When APARIUM provides links to other websites, APIARIUM does not impose any use of these websites and makes no warranty as to their web content or the services and products provided and sold by these websites for internet users.

If you wish to receive additional information on how APIARIUM processes personal data, please send an email to office@apiarium.ro. If you need additional information on your rights and legislation on personal data protection, you can contact the National Authority for the Supervision of Personal Data Processing at: www.dataprotection.ro.

APIARIUM may modify or update all or part of the policy regarding the personal data of terraapis.com, when changes are made to the legal provisions or regulations governing the protection of personal data and to protect your rights. Changes and updates to the terraapis.com personal data policy are notified to our users on the terraapis.com website as soon as such changes have been introduced and become mandatory as soon as they are published on the website in this section. Therefore, please periodically access this section to verify the publication of the most recent and updated personal data policies.

APIARIUM does not promote SPAM under any circumstances. As such, any user / client who has explicitly provided us with his email address on the website www.terraapis.com, can opt for its deletion from our database. We undertake to process this request immediately. Not negotiable!

If you have any questions or concerns regarding this information, do not hesitate to contact us via the dedicated form, on the Contact page or at the email address: office@apiarium.ro.